Services

Library Pickup Service

Can't make it into the library to browse? We offer a convenient pickup service for books, audiobooks, and DVDs.

Requested materials can be picked up at the Welcome Desk on the RCC Warsaw campus Monday–Thursday, 9:30 a.m.–5:00 p.m.

To request materials, please email library@rappahannock.edu with the subject line "Pickup Request" and include:

• Your name
• The RCC campus (Warsaw or Glenns) where you would like to pick up your materials
• Your preferred pickup times (we will do our best to accommodate your request)
• A list of books, audiobooks, and/or DVDs you would like to borrow (please specify the format if applicable)

Please limit requests to 10 items per day.

Once your request is ready, library staff will contact you with pickup details. Materials will be checked out to your account and packaged with your name for easy pickup.

Not sure what to request?

Browse the RCC Library collection by title, author, or subject at:
https://tinyurl.com/rccpickups

Requests are filled in the order received.

Questions? Contact us at library@rappahannock.edu.

Who can get a library card?

• Requirements for getting a library card:
  • Must be 16 years or older (Children under age 16 must have a parent or guardian who qualifies present and who will be responsible for the child in order to get a library card).
  • Must be a resident of Richmond County (non-County residents visiting our library with a Virginia driver’s license may also get a card). Proof of residence is required if address on valid ID is incorrect.
  • Patrons who do not have a valid Virginia DMV-issued photo ID may provide two USPS mail items addressed to them (such as a bill) with their current address.

How do I get a library card?

• In-person: All visitors who meet the above requirements may receive a library card by coming to the Richmond County Public Library and asking for assistance from the service desk staff.
• Richmond County residents may request a temporary library card for accessing e-resources by sending an e-mail to library@rappahannock.edu. Please include your name, phone number, email, mailing address, and VA DMV-issued ID number, and indicate if you would like temporary access to our digital resources.
• We encourage patrons to visit the library to pick up their physical card within 30 days of receiving their temporary card.

Borrowing Materials from our Collection

• These periods and limits on check-outs apply:
  • Circulating Books: 4 week loan, limit 2 renewals
  • New Fiction Books: 2 week loan, no renewals if there are holds; if there are no holds, then limit 1 renewal
  • DVDs: 1 week loan, no renewals if there are holds; if there are no holds, then limit 1 renewal
  • Audiobooks (books on CD): 4 week loan, limit 2 renewals
  • Juvenile Materials: 4 week loan, limit 2 renewals
  • Interlibrary Loan Materials limits and lending periods are determined by the lending library.

Your library card also gives you 24/7 access to our online resources, including OverDrive, Hoopla, and Universal Class.

How can I renew an item I have borrowed?

• Renewals may be requested by phone. Patrons should provide their library card number and current mailing address in order to renew material by phone. Providing only a person’s name is considered insufficient identification via telephone to renew materials. Please phone Warsaw (804) 333-6710 or Glenns (804) 758-6710 to renew.
• Renewals cannot be requested on materials with holds. Patrons are expected to return materials that have holds in a prompt manner. Upon returning such materials, patrons may request that their name be added to the hold list for future checkout.

What if my stuff is late or lost?

• For overdue materials, patrons will receive one overdue letter as a courtesy. If the patron fails to return the materials within 40 days, the material will be declared lost and the patron forfeits all library privileges. When a material has been declared lost, the patron must either return the material immediately or pay the replacement fee for that material (SEE Library Fines, below). Failure to return the materials or pay the replacement fee will result in the submission of the patron’s debt to the RCC Business Office for collection using the Virginia Debt Set-Off program. The patron may also forfeit library privileges permanently.
• If materials with multiple pieces are returned with parts missing, patrons will be notified by phone. If not returned promptly, the entire material will be considered lost and the patron will be held responsible for the appropriate replacement fee.

Is there a fine for late materials?

• Richmond County Public Library does not collect fines for overdue materials. All patrons are responsible for returning materials by their due dates. All patrons are responsible for maintaining the physical condition of each library material (including those with multiple parts). If items are not returned in a timely manner, patrons will be charged a replacement fee appropriate for the material borrowed.
  • Lost/Damaged Book: $50.00
  • Lost/Damaged Children’s or Young Adult Book: $25.00
  • Lost/Damaged DVD: $50.00
  • Lost/Damaged Children’s or Young Adult DVD: $25.00
  • Lost/Damaged Audiobook (Book on CD): $75.00
  • Lost/Damaged Interlibrary Loan material replacement fees and fines are determined by the lending library, but will be at least the same fees we charge for RCPL lost/damaged items.

The material I want to check-out is checked-out by someone else. May I place a hold?

• Holds may be placed on any item that circulates. Patrons may place holds on materials either by phone or in-person. Your library card number should be provided if holds are requested via telephone. Patrons will be notified by phone when the material becomes available. Materials will be held for 1 week after patrons are notified. If the material is not picked up within that time frame, it will be placed back into circulation. Patrons are responsible for keeping their contact information up-to-date. Patrons with outstanding charges may not place hold requests.

I was not able to return my materials before the library closed. How do I return them?

• Library materials may be returned in the book drop located on both campuses (Warsaw: under the flag poles in the front of the building or Glenns: at the front of the building). These outdoor book drops are available 24/7. The outside book drops are checked daily except on Sundays and designated holidays.
• Materials may also be returned via mail using the following addresses:
  • RCC Warsaw Library, 52 Campus Drive, Warsaw, VA 22572
  • RCC Glenns Library, 12745 College Drive, Glenns, VA 23149

Library staff will assist you with your printing, faxing, scanning, and copying needs.

Printing:

• Members of the public may print or photocopy up to 25 black and white pages or up to 10 color pages per day for free.
• No library card is required.
• RCPL cannot provide more than the stated limits above.

Faxing:

• The Richmond County Public Library offers free faxing services.

Scanning:

• Public patrons must ask the service desk staff for assistance with scanning. Scanning is a free process.

Photocopying:

• Patrons can make up to 25 black and white copies or 10 color copies per day for free. Please see our printing policy above.

Are you looking for an article, book or DVD we don’t have? The RCC Library can request items through Interlibrary Loan (ILL) from another library in the United States. Interlibrary Loan is provided free of charge.

Eligibility

To use Interlibrary Loan, you must be either an RCC student, or a patron of the Richmond County Public Library, and have no outstanding fees or account blocks with the library or the college.

How to Request

To request an Interlibrary Loan, complete the ILL request form here. If you would like assistance completing the request form, please contact the RCC Library. 

Notification & Pickup

You will be contacted by phone and/or email when your request is available at the location noted on the form. Materials not picked up within two weeks of notification will be returned to the lending library. If you request an article, we will email a password-protected link to the article to you.

Returns

Return physical Interlibrary Loan items by bringing them to the library front desk or dropping them in the library drop box located close to the entrances of both campus buildings. Please return items to the same library location where they were picked up.

Borrower Responsibilities

Borrowers are financially responsible for replacing or repairing Interlibrary Loan materials that are lost or damaged while in their possession. If ILL material is lost or damaged, you are responsible for paying any fees charged by the lending library.  Your library account may be blocked if you abuse these privileges.

Request Limits

Please request no more than three items at a time for Interlibrary Loan. If more items are needed, please contact us at library@rappahannock.edu.

The Richmond County Public Library and Rappahannock Community College have two meeting rooms on each campus (Warsaw and Glenns) available for public and student use.

In order to reserve the room, patrons must be in good standing with the library and provide information that details why the room is needed. Information such as:

• Name of patron
• Location of the room (Warsaw or Glenns)
• Which type of room (Mediascape or Group meeting)
• Duration of use
• Purpose for use of the room

Room reservations, while offered to public patrons, are prioritized for student use.
Patrons may reserve a room via phone or in-person at the service desk. Please phone the library at Warsaw (804) 333-6710 or Glenns (804) 758-6710 to reserve a space.

About the Rooms:

• Mediascape Room offers a dry-erase board and the ability to share computer screens on a large television set surrounded by executive style seating.
• Group Meeting Room offers a dry-erase board and table designed for study sessions and general meetings.

Use this form to ask any questions you may have about library resources.

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